TERMS & CONDITIONS

Welcome to Aqua Monster

Welcome toAqua Monster Shop, the official online store for oversized hydration bottles.
By accessing or purchasing from https://aquamonster.shop, you agree to comply with the Terms & Conditions outlined below.

Aqua Monster reserves the right to update or modify these terms at any time without prior notice.

1. General

All content, product information, and prices on this website are managed byAqua Monster.
We may update, modify, or remove content without notice.
By using our site, you acknowledge and agree to these terms and any future revisions.

2. Product Information

We make every effort to ensure product details, colors, and images are accurate.
However, variations may occur due to lighting, screen differences, or manufacturing batches.
All prices and product availability are subject to change without prior notice.

3. Orders & Payments

Orders will be processed after full payment is received.
We accept secure online payments throughSenangPay, which supports:

• FPX (Online Banking)
• Visa / Mastercard
• GrabPay, ShopeePay, Boost, and TNG eWallet

By confirming your purchase, you agree that:

• All payment details provided are valid and accurate.
• You are the authorized owner of the payment method used.

Aqua Monster is not responsible for declined transactions or payment errors caused by the payment gateway or banking institutions.

4. Promotions & Campaigns

All promotional offers (including “Up to 70% OFF” or “Free Strap with Every Bottle”) are valid for a limited period only and while stocks last.
We reserve the right to modify or end promotions without prior notice.

5. Shipping & Delivery

Shipping timelines and costs are detailed on ourhttps://aquamonster.shop/shipping-policy page.
Orders are typically processed within1–2 working days for ready stock.
Aqua Monster is not liable for courier delays, weather disruptions, or peak-season delays.

6. Returns & Refunds

Ourhttps://aquamonster.shop/refund_returns governs all return and refund requests.
Customers must ensure items are unused and in original packaging before requesting an exchange or refund.

7. Copyright & Intellectual Property

All content onAquaMonster.shop — including product photos, graphics, text, and logos — is the property ofAqua Monster.
You may not copy, reproduce, distribute, or use any content without written permission.

8. User Comments & Feedback

Feedback submitted to Aqua Monster (via email, form, or social media) may be used for marketing or service improvement.
Users agree not to submit unlawful, defamatory, or offensive material.

9. Privacy & Security

All payment transactions are processed securely throughSenangPay, which usesSSL encryption and complies withPCI-DSS standards.
We do not store customer credit or debit card details on our servers.
Please refer to our[Privacy Policy] for more information on data protection.

10. Limitation of Liability

Aqua Monster is not responsible for indirect or consequential damages resulting from the use of our products or website.
We are not liable for courier delays, product misuse, or third-party errors.

11. Governing Law

These Terms & Conditions are governed by the laws ofMalaysia.
Any disputes shall be handled by the courts ofMalaysia.

12. Contact Us

📧Email: customercare@aquamonster.shop
🌐Website: https://aquamonster.shop
🕓Operating Hours: Monday – Saturday, 9am – 6pm (GMT+8)